WhatsApp, Instagram AI, and voice follow-up that turns one-time buyers into repeat customers.
See the Full Repeat EngineMost post-purchase "retention" is a shipping SMS and nothing else. There's no structured WhatsApp flow, no reorder timing based on when a product would actually run out, no personalization beyond a first name merge tag. So the customer relationship ends the moment the transaction does — and every month, you're back to re-buying the same customer's attention from scratch through ads.
Mapping where the relationship currently drops off after purchase.
Post-purchase, cart abandonment, and reorder timing flows.
Automated, personalized DM and retargeting setup.
For high-value customer segments.
Tied to actual product usage cycles, not arbitrary intervals.
Customers reorder through an automated voice call or a WhatsApp message, instead of having to come back and search.
Automated follow-up on direct messages, so an enquiry does not go cold.
We watch for comments about your brand and follow up with those people by DM.
Repeat customers start as found and chosen ones: see Get Found and Get Chosen.
Before: A snacks/FMCG brand had a big one-time buyer base but almost no repeat purchases — no structured WhatsApp flow, no post-purchase touchpoint beyond a shipping SMS.
What we did: AI-personalized WhatsApp retargeting, Instagram DM automation, and a reorder offer timed to when the product would actually run out.
After: A meaningful share of one-time buyers converted into repeat or subscription customers — a single sale became a recurring relationship.
We help you set one up if you don't already have it — it's a prerequisite for the automated flows.
No — reorder timing and retargeting work for any repeat-consumable or seasonal product, not just formal subscriptions.
Get Repeat is part of Presence + Growth — the fully managed layer on top of the Presence foundation.